Flow · Property Management

Property Management — Maintenance Satisfaction

A quick rating plus what mattered most, in under a minute.

A complete multi-step WhatsApp survey

This flow shows the full survey a property management customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for Property Management

All flows

9:41

Cornerstone PM

Business · WhatsApp

Today

We'd love your take — this only takes a minute.

Maintenance

Was your repair handled well, {{first_name}}?

Your maintenance request is closed. One tap tells us how it went.

★★★

Thanks! One more thing —

Maintenance

What did you like most?

Pick the one that fits best.

QualityValue for money

Speed

Got it — just a bit more.

Maintenance

How would you rate the staff who helped you?

One tap tells us how it went.

★★★

Appreciate that — one more:

Maintenance

How likely are you to come back?

Pick the one that fits best.

Not sureProbably not

Definitely

Perfect, last one:

Maintenance

Anything we could do better?

Type a quick note below.

No complaints here!

Thanks so much — we read every response.

WhatsApp message

A complete multi-step WhatsApp survey

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