Flow · SaaS & Software

Feature feedback survey

SaaS & Software: a quick feature feedback survey survey flow.

A complete multi-step WhatsApp survey

This flow shows the full survey a saas & software customer would see: a verified business sender, a rich card, tappable answer options, and the follow-up questions that adapt to each response. Every survey message is fully customizable.

How WhatsApp surveys work for SaaS & Software

All flows

9:41

Flowbase

Business · WhatsApp

Today

Hi {{first_name}} 👋 a quick question about your feature feedback survey.

Quick question

Feature feedback survey

Tap an answer below and help Flowbase improve your feature feedback survey.

0–6 UnlikelyTell us why

Going well

Love that 👇 How easy was it to get set up with us?

Effort

Very easy

I was up and running in minutes.

Effort

About average

A few steps, but I got there.

Effort

A bit tricky

I hit some friction along the way.

Very easy

Awesome ✅ Thanks for the feedback, {{first_name}}. We'll keep onboarding effortless.

WhatsApp message