Power up your reviews
Send a one-tap survey over WhatsApp the moment a job wraps, so customers rate the work and the electrician from their inbox and your best jobs become the reviews that win the next bookings.
In-inbox surveys beat the post-job emails homeowners ignore.
Route happy customers to a one-tap review and unhappy ones to you first.
Per-electrician feedback shows who's earning the five stars.
Your work is done and tested. One tap tells us how your electrician did today.
A sample Electricians WhatsApp survey, fully customizable.
How WhatsApp surveys work for Electricians
Electrical work is a trust business, and trust is built on reviews — a homeowner who let a stranger near their panel checks the ratings before they ever call. The unhappy customer who felt the work was sloppy or the cleanup careless won't tell you; they'll warn the next person online. A survey sent right after the job catches that privately and turns the satisfied homeowner into the review that earns your next call.
Sent over WhatsApp, the survey lands in the homeowner's texting inbox as a branded message answered in a tap — rating the electrician, the professionalism, the cleanup, and the quality of the work. A 1–5 recommend score sorts promoters from detractors, a low score opens a private reply so you can address it, and a high score routes straight to a one-tap review.
The payoff is more five-star reviews, quality issues caught before they go public, and a reputation as the trustworthy, professional pro.
Where it pays off
A post-job survey lands in the texting inbox with one-tap ratings on the electrician, professionalism, and cleanup.
Tappable questions surface whether the work felt safe, clean, and professionally done.
A low recommend score opens a private reply, so an issue reaches you and not Google.
A satisfied homeowner routes straight to a one-tap review or referral ask.
What you can launch
Survey templates in this pack
Sign up to use these survey templatesElectricians WhatsApp surveys: common questions
- When should an electrician send a survey over WhatsApp?
- Right after the job wraps and the crew has cleaned up, while the experience is fresh. The survey lands in the homeowner's texting inbox and is answered in a tap — rating the electrician, the professionalism, and the cleanup — so you capture honest feedback before the details fade.
- Why do WhatsApp surveys beat email or Texting surveys for electricians?
- Email surveys go unopened and plain Texting makes the homeowner type. A WhatsApp survey uses one-tap star ratings, answer buttons, and suggested-reply chips in the native inbox, so completion runs far higher than email — giving you real feedback volume instead of a token few replies.
- How do WhatsApp surveys catch an unhappy customer before they leave a review?
- A low recommend score opens an open-ended reply asking what fell short, so a complaint about the work or the cleanup comes to you privately before it lands as a public review. The promoters, meanwhile, get a one-tap path to leave the review that builds the trust your business runs on.
- What can an electrician field with these survey templates?
- Post-job satisfaction ratings on the electrician, professionalism, and cleanup, a 1–5 recommend score, trust and quality feedback, and open-ended 'how could we have done better?' — all as branded WhatsApp surveys in Google Messages on Android and the Messages app on iPhone with iOS 18, with Texting fallback and opt-in and STOP compliance.
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